Professional sales training - module one

Increase your sales potential with training from Tooling Intelligence.

Day one – Module one

We begin day one by learning what the customer and employer expect of the Sales Professional. We challenge the participants on their current way of working - who is in control, them or the customer (often the latter). Later in the day we learn the selling skills needed to grow market share and improve profitability.

Outcome of the course

There will be many new ideas for your sales team to work on that should increase the profitability of both your Company and that of your customer’s. Your team will do this by improving their competence and efficiency.

The course will also act as a refresher for some of the good things your more experienced people know but which may have slipped to the back of their minds.

Module one outline

  • Session One - Introduction
    • Personal introduction
    • Objectives
    • Participants expectations
    • Identity of the employer
    • Objectives of the employer
    • Success factors, vision and values of the employer
    • Where am I today?
  • Session Two – The Sales Professional
    • The role and responsibility of the sales professional from:
      • The employers’ perspective
      • The customers’ perspective
      • Ones’ own perspective
  • Session Three – The Sales Process
    • Identifying needs – getting the invoice paid
    • Identifying and working with decision makers
    • Objective setting
  • Session Four – Communication Skills
    • Questioning techniques
    • Listening techniques
    • Controlling the sales meeting

This is first of three professional sales courses offered by Tooling Intelligence. If you have already attended this module, or you want to build on your existing sales skills, you should take a look at our second and third sales training modules.